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2019高考英語(yǔ)作文題目預(yù)測(cè)及范文：投訴信
【寫(xiě)作要求】
你是李華，兩周前你從網(wǎng)上訂購(gòu)的一套書(shū)蟲(chóng)系列讀物(BookwormSeries)昨天才到貨，且包裝破損，數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫(xiě)郵件投訴。要點(diǎn)如下：
1. 介紹購(gòu)物情況
2. 反映存在問(wèn)題
3. 提出解決方案
注意：
1. 詞數(shù)100詞左右
2. 可適當(dāng)增加細(xì)節(jié)，使行文連貫
3. 開(kāi)頭結(jié)尾已給出，不計(jì)入總詞
可能用到的生詞：投訴complaint n.
【優(yōu)秀滿分范文】
To whom it may concern,
I am one of your customers(顧客). I ordered(訂購(gòu))a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.
I am sorry to have received such poor service, and I believe I have every rightto ask you to deal with this problem. I hope that you either return my money ordeliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint.
Lookingforward to your reply.
Sincerely,
Li Hua
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