美國(guó)教育考試服務(wù)中心(ETS)的代表證實(shí)，由于托?？荚嚶?tīng)力部分的磁帶被誤寄為用于英語(yǔ)口語(yǔ)測(cè)試(TSE)的磁帶，中國(guó)三處考點(diǎn)11月15日進(jìn)行的托福考試已經(jīng)被取消。經(jīng)調(diào)查發(fā)現(xiàn)，這次少見(jiàn)的誤寄可能是人為失誤造成的。
受影響的考點(diǎn)分別設(shè)在鄭州大學(xué)、山東大學(xué)和黑龍江大學(xué)。
教育部考試中心作為ETS在華的合作單位，已經(jīng)為解決這個(gè)問(wèn)題盡了努力。由于適用的考試磁帶無(wú)法被及時(shí)送達(dá)有關(guān)考點(diǎn)，教育部考試中心立刻宣布，433名當(dāng)時(shí)來(lái)考點(diǎn)參加考試的考生可以獲得考試費(fèi)用的全額退款或免費(fèi)參加補(bǔ)考。
ETS和教育部考試中心經(jīng)過(guò)與考生及有關(guān)單位的廣泛協(xié)商，將補(bǔ)考日期確定為2003年12月13日，以便考生盡早獲得托?？荚嚦煽?jī)。
目前，ETS正在就本次事件向教育部考試中心做出正式說(shuō)明，ETS和考試中心的官方網(wǎng)站上也將發(fā)布該說(shuō)明?？忌纱蛴〔⑼ㄟ^(guò)郵寄或電子郵件方式將說(shuō)明寄給其正在申請(qǐng)的學(xué)校，通知考分延誤情況。該正式說(shuō)明將解釋延誤并非由于考生的失誤所致。
ETS為考試取消給考生造成的不便表示歉意。ETS正在采取多項(xiàng)措施，確保類(lèi)似事件不再發(fā)生。ETS目前正在與教育部考試中心密切合作，實(shí)施改進(jìn)措施，保證考試日期之前的所有寄送工作準(zhǔn)確無(wú)誤。
如考生需要查詢或了解關(guān)于托?？荚嚨脑敿?xì)信息，請(qǐng)聯(lián)絡(luò)：
美國(guó)教育考試服務(wù)中心(Educational Testing Service)
電話：1-609-771-7100
傳真：1-609-771-7710
電子郵件：toefl@ets.org
地址：TOEFL Services
Educational Testing Service
PO Box 6151
Princeton, NJ 08541-6151 USA
教育部考試中心
電話：010-62512994
電子郵件：ciecb@mail.neea.edu.cn
網(wǎng)頁(yè)：www.51test.com
相關(guān)鏈接：全國(guó)部分城市11月份托?？荚嚾∠?BR> 托福美方寄錯(cuò)磁帶 三考點(diǎn)取消考試
ETS開(kāi)查托?？荚嚰腻e(cuò)聽(tīng)力磁帶原因
美寄錯(cuò)托福磁帶 百余考生考試泡湯
Statement from ETS on TOEFL Cancellation at Three Test Centers in China
ETS representatives have confirmed that TOEFL test administrations at three test centers in China were cancelled on November 15th when it was discovered that the audio-cassettes for the listening portion of the test were actually cassettes for another ETS test, the Test of Spoken English. Careful investigation revealed that the unusual mis-shipment appears to be the result of human error.
The affected testing centers were located at Zhengzhou University, Shandong University, and Heilongjiang University.
While ETS's representative in China, NEEA attempted to solve the problem, due to circumstances beyond their control, the correct tapes could not be sent to the universities in time to avoid canceling the test. NEEA immediately announced to the 433 candidates who were at the test centers at the time of the test that they could either get a full refund of their testing fees, or take a free make-up test.
Following a period of consultation with students and partners, a retest date of Dec. 13, 2003 has been scheduled to help students obtain their scores at the earliest possible time.
ETS is also providing NEEA with an official explanation of the incident that will be placed on their web site. Students may print it out and mail it, or send it electronically to the colleges where they are applying, to notify them of the delay in scoring. The notice will explain that the delays are through no fault of the test taker.
ETS regrets any inconvenience to the TOEFL candidates affected by the cancellations and is taking measures to ensure this does not happen again. ETS is working closely with NEEA to implement an improved process to ensure that all shipments are correct in advance of the test day.
Students with questions or concerns about the TOEFL exam should contact:
ETS
Phone: 1-609-771-7100
Fax: 1-609-771-7710
Email: toefl@ets.org
Mail: TOEFL Services
Educational Testing Service
PO Box 6151
Princeton, NJ 08541-6151 USA
NEEA
Tel: 010-62512994
E-mail:ciecb@mail.neea.edu.cn
Website:www.51test.com