（O=Operator， C=Chinese）
O： Is this the Silver Star Trading Company？
C： Yes， it is.
O： This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New York.
C： From whom， did you say？
O： From a Mr. Robert of ABC Company in New York.
C： Thank you. Just hold the line， please.
Several seconds later……
C： Hello. I'm sorry but Mr. John Wang is in a conference right now.
O： Oh， is that right？ When will he be free？
C： Well， he'll be free around four o'clock.
O： I see. Just a minute， please.
Several seconds later……
O： Hello. How about Mr. Peter Chen， then？
C： Yes， he's here. One moment， please.
Pause
Peter Chen： Hello. This is Peter Chen speaking.
O： Oh， Mr. Chen？ Will you hold the line， Please？
Pause
O： Thank you for waiting. Mr. Robert is on the line. Go ahead， please.
Peter Chen： Thank you.
O： Is this the Silver Star Trading Company？
C： Yes， it is.
O： This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New York.
C： From whom， did you say？
O： From a Mr. Robert of ABC Company in New York.
C： Thank you. Just hold the line， please.
Several seconds later……
C： Hello. I'm sorry but Mr. John Wang is in a conference right now.
O： Oh， is that right？ When will he be free？
C： Well， he'll be free around four o'clock.
O： I see. Just a minute， please.
Several seconds later……
O： Hello. How about Mr. Peter Chen， then？
C： Yes， he's here. One moment， please.
Pause
Peter Chen： Hello. This is Peter Chen speaking.
O： Oh， Mr. Chen？ Will you hold the line， Please？
Pause
O： Thank you for waiting. Mr. Robert is on the line. Go ahead， please.
Peter Chen： Thank you.