商務(wù)社交: 抱怨與指責(zé)Complaint

字號(hào):

當(dāng)你在工作中犯錯(cuò)或冒犯別人時(shí),可能就人會(huì)遭到對(duì)方的抱怨或指責(zé)。抱怨、指責(zé)的語(yǔ)氣較重,因此一定要保持冷靜,向?qū)Ψ浇忉屖虑榘l(fā)生的原因;如果確實(shí)是自己的錯(cuò),則要誠(chéng)懇地道歉。
    Dialogue
    A: Our neighbor company like to have their radios turned on loud, I see./我發(fā)現(xiàn)咱們隔壁的公司喜歡把收音機(jī)開(kāi)得很大。
    B: Yes. It's like this almost every day. It's most irriatating!/是啊,差不多天天都是這樣,真是煩人。
    A: Some people are not very considerate./有些人就是不替別人著想。
    B: I've stood as much as I can. I'm going to do something about it. (goes to the window and shouts) I wonder if you people could turn that radio down a little? It's almost impossible to do anything with so much noise!/我已經(jīng)受不了了,我要采取點(diǎn)措施。(走到窗口大喊)你們把收音機(jī)的音量開(kāi)得小一點(diǎn)行嗎?這么吵簡(jiǎn)直什么事情都沒(méi)法干了