自己不會說英語時的應(yīng)急電話用語：不擅長說英語的人接到英語電話時，千萬不要手足無措，可用下述幾種方式沉著應(yīng)答。
(1) 請稍待片刻。
Just a moment, please.
(2) 請別掛斷。我找一位會說英語的人來。
Hold the line, please. I’ll get an English speaker.
(3) 請等一下。我找個人來聽。
Hold on, please. I’ll get someone to the phone.
(4) 很抱歉，我英語說得不好。我找位會講英語的人稍后回電話給你。請教您的大名及電話號碼？
I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?
接電話的開場白：拿起話筒的時候，可先用Hello. Good morning. Good afternoon. 等問候?qū)Ψ剑笊献约旱墓久?、部門名、姓名等，如此可予人態(tài)度親切的感覺。
(1) 早安。這里是正泰貿(mào)易公司。我能效勞嗎？
Good morning. This is Chengtai Trading Company. May I help you?
(2) 午安。這里是大安商業(yè)銀行。我能為您效勞嗎？
Good afternoon. This is Dan An Commercial Bank. What can I do for you?
(3) 先鋒電子。我是吳瑪莉。
Pioneer Electronics. This is Mary Wu spea**.
(4) 喂。海外營業(yè)部。我是王大明。
Hello. Overseas Sales Department. Taming Wang spea**.
(5) 喂。這里是王公館。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Taming Wang spea**.
(7) 我是楊文凱，請講。
Wenkai Yang. Spea**.
(1) 請稍待片刻。
Just a moment, please.
(2) 請別掛斷。我找一位會說英語的人來。
Hold the line, please. I’ll get an English speaker.
(3) 請等一下。我找個人來聽。
Hold on, please. I’ll get someone to the phone.
(4) 很抱歉，我英語說得不好。我找位會講英語的人稍后回電話給你。請教您的大名及電話號碼？
I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?
接電話的開場白：拿起話筒的時候，可先用Hello. Good morning. Good afternoon. 等問候?qū)Ψ剑笊献约旱墓久?、部門名、姓名等，如此可予人態(tài)度親切的感覺。
(1) 早安。這里是正泰貿(mào)易公司。我能效勞嗎？
Good morning. This is Chengtai Trading Company. May I help you?
(2) 午安。這里是大安商業(yè)銀行。我能為您效勞嗎？
Good afternoon. This is Dan An Commercial Bank. What can I do for you?
(3) 先鋒電子。我是吳瑪莉。
Pioneer Electronics. This is Mary Wu spea**.
(4) 喂。海外營業(yè)部。我是王大明。
Hello. Overseas Sales Department. Taming Wang spea**.
(5) 喂。這里是王公館。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Taming Wang spea**.
(7) 我是楊文凱，請講。
Wenkai Yang. Spea**.