1.Cause of the warranty problem 保修問題的原因
A: What is the root cause of the warranty problem?
B: It was a faulty wire harness. We will fix it for free.
A：這次保修問題的根源在哪里？
B：是一個線束有問題，我們會免費修好。
2.Compensation to customers 對客戶的補償
A: Is there any compensation to customers?
B: Just free repair for the problem.
A：對客戶有什么補償嗎？
B：只提供對此故障的免費維修。
3.Recall 召回
A: The recall can hurt a company very much.
B: That is why the development engineers need to be very careful.
A：召回對一個公司的傷害會很大。
B：這就是為什么開發(fā)工程師一定要非常小心。
4.Tire replacement 更換輪胎
A: Have you had the tire replacement?
B: I did. It's still under warranty. I paid half of the costs.
A：你換輪胎了嗎？
B：換了，還在保修期內(nèi)，所以我承擔(dān)一半的費用。
5.Warranty scope 保修范圍
A: What is your warranty scope for this car model?
B: We only have warranty on power train.
A：這種車型的保修范圍是怎樣的？
B：我們只對傳動系統(tǒng)保修。
A: What is the root cause of the warranty problem?
B: It was a faulty wire harness. We will fix it for free.
A：這次保修問題的根源在哪里？
B：是一個線束有問題，我們會免費修好。
2.Compensation to customers 對客戶的補償
A: Is there any compensation to customers?
B: Just free repair for the problem.
A：對客戶有什么補償嗎？
B：只提供對此故障的免費維修。
3.Recall 召回
A: The recall can hurt a company very much.
B: That is why the development engineers need to be very careful.
A：召回對一個公司的傷害會很大。
B：這就是為什么開發(fā)工程師一定要非常小心。
4.Tire replacement 更換輪胎
A: Have you had the tire replacement?
B: I did. It's still under warranty. I paid half of the costs.
A：你換輪胎了嗎？
B：換了，還在保修期內(nèi)，所以我承擔(dān)一半的費用。
5.Warranty scope 保修范圍
A: What is your warranty scope for this car model?
B: We only have warranty on power train.
A：這種車型的保修范圍是怎樣的？
B：我們只對傳動系統(tǒng)保修。