PART ONE
Questions 1-8
For questions 1-8, you will hear eight short recordings.
For each question, mark one letter (A, B or C) for the correct answer.
After you have listened once, replay each recording.
What is the man's title?
2 Which graph is correct?
Which is the flight to Hong Kong?
Which department has a vacancy at the moment?
A Personnel
B Sales
C Production
5 When does the plane take off?
6 What does the woman want?
A an account
B money
C check
7 Which machine are the people talking about?
A A fax machine
B A printer
C A photocopier
Where does Hugh work?
A Japan
B Korea
C England
PART TWO
Questions 9-15
23 The biggest problem with the computer is that
A it is difficult for her to know the program well.
B it regularly stops working.
C the monitor is too small.
24 Sharon would like the company to buy
A new software.
B new computers.
C new machines.
25 When dealing with complaints, she would like to
A take more responsibility.
B pass the customer on to her boss.
C didn't care for.
26 Sharon's boss thinks that some customers
A often receive faulty orders.
B are often honest.
C are not always honest.
27 Sharon's main aim for next year is to
A raise the sales of the company.
B make fewer mistakes.
C learn more about the products.
28 Sharon started working for the company
A next year.
B one year ago.
C over a year ago.
29 Sharon found out about the vacancy from
A his colleague.
B a newspaper.
C an internal memo.
30 Sharon does not enjoy
A attending meetings.
B typing invoices.
C preparing price lists.
Questions 1-8
For questions 1-8, you will hear eight short recordings.
For each question, mark one letter (A, B or C) for the correct answer.
After you have listened once, replay each recording.
What is the man's title?
2 Which graph is correct?
Which is the flight to Hong Kong?
Which department has a vacancy at the moment?
A Personnel
B Sales
C Production
5 When does the plane take off?
6 What does the woman want?
A an account
B money
C check
7 Which machine are the people talking about?
A A fax machine
B A printer
C A photocopier
Where does Hugh work?
A Japan
B Korea
C England
PART TWO
Questions 9-15
23 The biggest problem with the computer is that
A it is difficult for her to know the program well.
B it regularly stops working.
C the monitor is too small.
24 Sharon would like the company to buy
A new software.
B new computers.
C new machines.
25 When dealing with complaints, she would like to
A take more responsibility.
B pass the customer on to her boss.
C didn't care for.
26 Sharon's boss thinks that some customers
A often receive faulty orders.
B are often honest.
C are not always honest.
27 Sharon's main aim for next year is to
A raise the sales of the company.
B make fewer mistakes.
C learn more about the products.
28 Sharon started working for the company
A next year.
B one year ago.
C over a year ago.
29 Sharon found out about the vacancy from
A his colleague.
B a newspaper.
C an internal memo.
30 Sharon does not enjoy
A attending meetings.
B typing invoices.
C preparing price lists.