Lesson One
Formal Verbal Communication in Business I
正式商業(yè)交流 （1）– 研討會
Part I Objectives
Procedures of Seminars Leading and Commonly Used Sentence Structures
研討會各個程序及常用句型
Questioning Techniques
提問技巧
A Leader and A Good Listener, At the Same Time
做好的聽眾，做好的
Giving Criticism
提出批評觀點(diǎn)的技巧
Part II The How-Tos
Leading Seminars/ Questioning Techniques
General procedures of a seminar/lecture
1) Self-introduction
2) Introduction of Topic
3) Describing sequences and timing
4) Highlighting information
5) Involving the audience
6) Giving instructions
7) Checking understanding
8) Asking questions
9) Clarifying questions
10) Evading questions
11) Inviting comments
12) Interrupting
13) Transitions
14) Reformulations
15) Closing
Language Reference
Self-introduction 自我介紹
Good morning, I＇m ---- and I＇ve been invited to give this talk/ presentation / lecture because---
I have done research in / I have a special interest in / my experience is in
Introduction of Topic 話題介紹
In my presentation/talk/lecture today I shall be dealing with---
The subject of my ---- today is ----
What I＇d like to do today is introduce/suggest/ analyse/ describe / explain
My topic/subject today is ---
I shall be dealing with 2/3/4…. main areas/topics/subjects today
Describing Sequences and Timing 程序介紹與時間安排
First I want to /spend a few minutes outlining ---/remind you of the background to/summarise the ----/explain---/ present---
Formal Verbal Communication in Business I
正式商業(yè)交流 （1）– 研討會
Part I Objectives
Procedures of Seminars Leading and Commonly Used Sentence Structures
研討會各個程序及常用句型
Questioning Techniques
提問技巧
A Leader and A Good Listener, At the Same Time
做好的聽眾，做好的
Giving Criticism
提出批評觀點(diǎn)的技巧
Part II The How-Tos
Leading Seminars/ Questioning Techniques
General procedures of a seminar/lecture
1) Self-introduction
2) Introduction of Topic
3) Describing sequences and timing
4) Highlighting information
5) Involving the audience
6) Giving instructions
7) Checking understanding
8) Asking questions
9) Clarifying questions
10) Evading questions
11) Inviting comments
12) Interrupting
13) Transitions
14) Reformulations
15) Closing
Language Reference
Self-introduction 自我介紹
Good morning, I＇m ---- and I＇ve been invited to give this talk/ presentation / lecture because---
I have done research in / I have a special interest in / my experience is in
Introduction of Topic 話題介紹
In my presentation/talk/lecture today I shall be dealing with---
The subject of my ---- today is ----
What I＇d like to do today is introduce/suggest/ analyse/ describe / explain
My topic/subject today is ---
I shall be dealing with 2/3/4…. main areas/topics/subjects today
Describing Sequences and Timing 程序介紹與時間安排
First I want to /spend a few minutes outlining ---/remind you of the background to/summarise the ----/explain---/ present---