| 簡歷投遞： | lydia@aquaspace.co.uk | |||||
|---|---|---|---|---|---|---|
| Reservation Officer 預(yù)訂專員職位描述： | ||||||
| Short Stay Team I) Short Stay Reservation & Sales 1- Follow up and manage reservation inquiries from various sources: direct clients, 3rd party booking & listing websites inquiry, agent inquiry etc.; 2- Arrange showings for guests; 3- Develop cooperation with agencies; 4- Help with corporate leasing development. II) Third Party Booking & Listing Websites 1- Help reservation manager with content & price & availability update on hotel extranet on listing websites; 2- Help reservation manager with payment applications: rental payment, website fee, commission etc.; 3- Assist with promotions and product packages; 4- Help with booking reports, and record keeping of sales and reservation. III) Hotel Management System Maintenance V) Customer Care Related Work 1- Short Stay team customer service and routine apartment related tasks; 2- Clubhouse membership applications. VI) Others 1- Help with events representing short stay team; 2- Help arrange VIP accommodation. Requirements: -- Education: bachelor degree should be enough, preferred if major in Hotel Mgmt. or English or Marketing -- English Level: CET 6, TEM 4, must be good at speaking and understanding guests from different culture backgrounds -- Communication: Professional, neat, and polite, detail oriented, thus hospitality work experience would be a plus -- Work experience: at least 1 year related work experience in sales, hospitality or marketing, fresh graduates can be considered, too. | ||||||