英語聽力頻道為大家整理的英語聽力練習(xí)網(wǎng):重建消費者的信任,供大家參考:)
Karen: The scandal over our new product line really damaged our image, and we need to rebuild consumer trust.
我們新產(chǎn)品線的丑聞?wù)娴钠茐牧宋覀兊男蜗?,我們需要重建消費者對我們的信任。
Brandon: This is going to be an uphill battle. Losing customers is easy. Winning them back will be really hard.
這將是一場艱苦的戰(zhàn)斗。事物客戶是很容易的。重新贏回客戶則真的很難。
Karen: I agree, but our stock is taking a beating and we need to do something now.
我同意,但是我們的股票正在下跌,我們現(xiàn)在需要做些事情。
Brandon: Part of the problem was that the rumors about the new product heightened expectations and we just fell short of the mark. We need to always remember to under promise and over deliver.
問題的部分原因是關(guān)于新產(chǎn)品的謠言導(dǎo)致過高的預(yù)期,我們沒達(dá)到要求。我們需要永遠(yuǎn)記住承諾更少提供更多。
Karen: Yes, that was a big part of the problem, but we also need to have more transparency. We can’t make major changes without first getting customer input and without notifying them well in advance. Otherwise, our customers feel betrayed.
是的,這是問題很大的一部分,但是我們也需要更透明。我們不能不首先獲得顧客投入和提前告知他們就作出重大改變。否則,我們的客戶會感覺被出賣了。
Brandon: All right, I think we have a place to begin. Should I call a general meeting to talk specifics?
好吧,我覺得我們又開始的地方了。我應(yīng)該召集股東開會具體談?wù)剢幔?BR> Karen: Sure, and while we’re at it, we can work on employee morale, too!
當(dāng)然,我們開會的時候也可以提升一下員工的士氣。
Karen: The scandal over our new product line really damaged our image, and we need to rebuild consumer trust.
我們新產(chǎn)品線的丑聞?wù)娴钠茐牧宋覀兊男蜗?,我們需要重建消費者對我們的信任。
Brandon: This is going to be an uphill battle. Losing customers is easy. Winning them back will be really hard.
這將是一場艱苦的戰(zhàn)斗。事物客戶是很容易的。重新贏回客戶則真的很難。
Karen: I agree, but our stock is taking a beating and we need to do something now.
我同意,但是我們的股票正在下跌,我們現(xiàn)在需要做些事情。
Brandon: Part of the problem was that the rumors about the new product heightened expectations and we just fell short of the mark. We need to always remember to under promise and over deliver.
問題的部分原因是關(guān)于新產(chǎn)品的謠言導(dǎo)致過高的預(yù)期,我們沒達(dá)到要求。我們需要永遠(yuǎn)記住承諾更少提供更多。
Karen: Yes, that was a big part of the problem, but we also need to have more transparency. We can’t make major changes without first getting customer input and without notifying them well in advance. Otherwise, our customers feel betrayed.
是的,這是問題很大的一部分,但是我們也需要更透明。我們不能不首先獲得顧客投入和提前告知他們就作出重大改變。否則,我們的客戶會感覺被出賣了。
Brandon: All right, I think we have a place to begin. Should I call a general meeting to talk specifics?
好吧,我覺得我們又開始的地方了。我應(yīng)該召集股東開會具體談?wù)剢幔?BR> Karen: Sure, and while we’re at it, we can work on employee morale, too!
當(dāng)然,我們開會的時候也可以提升一下員工的士氣。