常用英語口語對話：處理服裝染色投訴

英語口語頻道為大家整理的常用英語口語對話：處理服裝染色投訴，供大家參考:)
    Handling a Complaint 處理服裝染色投訴
    We're very sorry that we can't help you.
    I'm sorry to bring you inconvenience.
    I'm sure we'll do that immediately.
    We apologize about the quality.
    Handling a Complaint 處理服裝染色投訴英語對話
    A:I bought this blouse here last week. A few days ago, after I washed it and the color ran...
    B: you must have washed it in very hot water.
    A: No, I didn't. I did according to the washing instructions.
    B: I' m sorry, sir. I' d like to help you but I can' t exchange it.
    A: Well then I suppose I have to see the manager.
    ( Smith goes to see the manager to make a complaint. )
    Smith: Excuse me, are you the manger?
    Manager: Yes, what's wrong?
    Smith: Look at the neckscarf! When I washed it, the color faded.
    Manager: Oh, let me have a look. Exactly. But it never happened before.
    Smith: Um, there's always the first time, isn't it?
    Manager: Anyhow, you know, I can' t see what we can do.
    Smith: Dear sir, may I bother to remind you of the sentence on top of your building-
    "We give our customers satisfaction. "?
    Manager: Yes, that's it.
    Smith: But how can I be satisfied?
    Manager: Um...May I have a closer look at it?
    The color is O.K. exespt for a flaw, one of the threads in a different coinr.
    Smith: A flaw? I...I can't see a flaw.
    Manager: Surely there is. O.K, we are to change it because of the flaw.