Department: Group Technology and Operations
部門(mén)：科技與運(yùn)營(yíng)部
Location: Fuzhou Branch
工作地點(diǎn)：福州
Scope of Role:
• To process daily transactions of Account Service, Cash Management Service Team and Trade Service Team efficiently and accurately.
確保有效和及時(shí)地處理賬戶(hù)服務(wù)部、現(xiàn)金管理服務(wù)部及貿(mào)易服務(wù)部每天的交易。
• To fully observe the current policies, operations procedures, service standard and regulations requirements when processing transactions.
確保所有交易的處理遵循現(xiàn)行政策、操作流程、服務(wù)標(biāo)準(zhǔn)和法規(guī)的規(guī)定。
Key Responsibilities/Challenges:
• Strictly follow ASU & CMS & TRADE DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.
嚴(yán)格遵守賬戶(hù)服務(wù)、現(xiàn)金管理服務(wù)及貿(mào)易服務(wù)內(nèi)控制度和崗位職責(zé),確保國(guó)家法律規(guī)定和內(nèi)部規(guī)章制度的貫徹執(zhí)行。
• Timely and accurate resolution to all customer enquiries on ASU & CMS & Trade related services and products.
及時(shí)、準(zhǔn)確地處理客戶(hù)有關(guān)賬戶(hù)服務(wù)、現(xiàn)金管理服務(wù)和貿(mào)易服務(wù)產(chǎn)品的問(wèn)題。
• Act as “single window” into our Import and export Trade services, and scan transaction document to back office
作為獨(dú)立的窗口，進(jìn)行操作中心與客戶(hù)的溝通和服務(wù)，并掃描交易文件至后臺(tái)。
• To maintain quality standards to ensure our services for related products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
保證相關(guān)產(chǎn)品操縱及服務(wù)的高質(zhì)量，努力滿(mǎn)足客戶(hù)需求，持續(xù)增進(jìn)服務(wù)品質(zhì)以超越客戶(hù)期望。
• To check report and finish the product related returns in time, establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
檢查并及時(shí)完成相關(guān)報(bào)表，保留完整的會(huì)計(jì)、統(tǒng)計(jì)和業(yè)務(wù)檔案，確保原始記錄，合同和各種資料的一致、真實(shí)、完整。
• To perform call back as per the requirements and threshold of updated DOI.
按照更新的業(yè)務(wù)操作手冊(cè)的要求及相關(guān)額度對(duì)交易進(jìn)行電話(huà)回訪(fǎng)。
• To perform signature verification (S.V.) for transaction amount within USD500k (included), for transaction amount over USD500k, perform S.V. and pass to section chief/officer/Manager to double S.V. To perform signature verification (S.V.) according to trade SV policy.
對(duì)于金額在50萬(wàn)美金以?xún)?nèi)及50萬(wàn)美金的交易進(jìn)行印鑒核實(shí)，對(duì)于超出50萬(wàn)美金的交易進(jìn)行印鑒核實(shí)并且交給組長(zhǎng)/主任/經(jīng)理進(jìn)行雙重核印。并且嚴(yán)格按照貿(mào)易產(chǎn)品的核印操作要求進(jìn)行印鑒核實(shí)。
• To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
為客戶(hù)提供滿(mǎn)意服務(wù)方案并支持并協(xié)助操作中心的工作。
• To be aware and identify opportunities for cross selling the Bank’s products.
積極為銀行拓展業(yè)務(wù)。
• To be responsible for account related entry/deal input and checking, ensure the effective control of risks through proper authority mechanism.
負(fù)責(zé)相關(guān)交易錄入和初審,遵守分級(jí)授權(quán)機(jī)制,確保業(yè)務(wù)按風(fēng)險(xiǎn)程度得到有效控制。
• Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
在發(fā)送大額反洗錢(qián)交易到相關(guān)主管之前，預(yù)先合理的審核資料。
• Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
日常工作必須符合反洗錢(qián)制度及行為規(guī)范的要求。
• Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
要時(shí)刻警惕客戶(hù)異常和可疑行為，并迅速報(bào)告主管任何可疑交易。
• Periodically to do compliance self-checking of daily processing, escalate according to acceptable risk threshold.
定期對(duì)日常操作進(jìn)行合規(guī)性自查,根據(jù)可接受的風(fēng)險(xiǎn)程度逐級(jí)匯報(bào)。
• Periodically to do job rotation and take mandatory leave as per annual leave policy.
執(zhí)行定期關(guān)鍵崗位的輪換和強(qiáng)制休假制度。
• Be familiar with BCP plan and test periodically.
熟悉業(yè)務(wù)應(yīng)急預(yù)案并參與定期測(cè)試。
• Attend and finish internal and external training to be skilled and qualified for the job.
參加并完成銀行內(nèi)外部的各項(xiàng)培訓(xùn),使之具備勝任本崗位的專(zhuān)業(yè)知識(shí)和技能。
• Safe keep and register business chops, user Id password and critical vouchers, follow handover policy if applicable
妥善保管業(yè)務(wù)用章,操作密碼和重要憑證,辦好交接和登記手續(xù)。
• Periodically back up other Clerk job within branch WBO if related concerned party is not available.
在企業(yè)銀行營(yíng)運(yùn)部其他單位的相關(guān)人員不在時(shí)，定期替補(bǔ)其他人員的工作。
Selection Criteria:
• College/University degree
專(zhuān)科/本科學(xué)歷
• Knowledge in PBOC/SAFE/CBRC regulations
中國(guó)人民銀行/國(guó)家外匯管理局/中國(guó)銀行業(yè)監(jiān)督管理委員會(huì)法規(guī)的了解
• General knowledge of Trade service and Accounting
貿(mào)易服務(wù)和會(huì)計(jì)方面基礎(chǔ)知識(shí)
• Creativeness in generating constructive new ideas
善于提出建設(shè)性的意見(jiàn)
• Good command of both written and spoken English
良好的英文會(huì)話(huà)和書(shū)寫(xiě)能力
• Organizing skills and Interpersonal skills
組織和交流能力
• Computer skills
計(jì)算機(jī)技能
• Familiar with UCP600/ISBP/ICC522
熟練掌握UCP600/ISBP/ICC522
Please send your resume to: tasfgto.chinahr@sc.com , with the position and location in subject.
To apply, visit www.standardchartered.com/careers
請(qǐng)將簡(jiǎn)歷發(fā)送至：tasfgto.chinahr@sc.com ，并在郵件主題中注明您所應(yīng)聘的職位名稱(chēng)及地區(qū)。
想了解更多渣打銀行的職位信息，請(qǐng)登錄：www.standardchartered.com/careers