★英語(yǔ)口語(yǔ)頻道為網(wǎng)友整理的《英語(yǔ)口語(yǔ)實(shí)戰(zhàn)演練：如何轉(zhuǎn)接客戶來(lái)電》，供大家參考學(xué)習(xí)。
A: Good afternoon, Sales Department. May I help you?
下午好，銷售部，我能幫你什么忙嗎？
B: Could I speak to Mr. Bush, please?
可以和Bush先生說(shuō)話嗎？
A: I’ll see if he is available. Who shall I say is calling, please?
我要看一看他是否在。請(qǐng)問(wèn)我得告訴他誰(shuí)打來(lái)的？
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment,
I’m afraid. Can I help you?
請(qǐng)別掛機(jī)，Bush先生正在和總經(jīng)理開(kāi)會(huì)，我可以幫你忙嗎？
B: Well, I want to discuss with him the new contract we signed last week.
好的，我想跟他討論一下我們上星期簽訂的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free?
我想會(huì)議不會(huì)開(kāi)得太久，我讓他有空給你打電話，好嗎？
B: Yes, that would be easiest.
是的，那樣了。
A: Could I have your name again, please?
請(qǐng)?jiān)僖淮胃嬖V我你的姓名，好嗎？
B: Yes. It’s John Smith.
好的，我叫John Smith。
A: And the number?
電話號(hào)碼呢？
B: 021-64358796
A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
好的，Smith先生，早上晚些時(shí)候，你會(huì)收到Bush先生的電話。
B: Thank you for your help. Good-bye.
謝謝你的幫助，再見(jiàn)。
A: You are welcome. Good-bye.
別客氣，再見(jiàn).
A: Good afternoon, Sales Department. May I help you?
下午好，銷售部，我能幫你什么忙嗎？
B: Could I speak to Mr. Bush, please?
可以和Bush先生說(shuō)話嗎？
A: I’ll see if he is available. Who shall I say is calling, please?
我要看一看他是否在。請(qǐng)問(wèn)我得告訴他誰(shuí)打來(lái)的？
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment,
I’m afraid. Can I help you?
請(qǐng)別掛機(jī)，Bush先生正在和總經(jīng)理開(kāi)會(huì)，我可以幫你忙嗎？
B: Well, I want to discuss with him the new contract we signed last week.
好的，我想跟他討論一下我們上星期簽訂的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free?
我想會(huì)議不會(huì)開(kāi)得太久，我讓他有空給你打電話，好嗎？
B: Yes, that would be easiest.
是的，那樣了。
A: Could I have your name again, please?
請(qǐng)?jiān)僖淮胃嬖V我你的姓名，好嗎？
B: Yes. It’s John Smith.
好的，我叫John Smith。
A: And the number?
電話號(hào)碼呢？
B: 021-64358796
A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
好的，Smith先生，早上晚些時(shí)候，你會(huì)收到Bush先生的電話。
B: Thank you for your help. Good-bye.
謝謝你的幫助，再見(jiàn)。
A: You are welcome. Good-bye.
別客氣，再見(jiàn).