Dialogue A
A：Good morning, sir.Welcome toGuizhou Hotel.Can I help you?
早上好，先生，歡迎來到貴州大酒店，請問有什么可以為您效勞?
B：Good morning ! I have a reservation for a single room with a balcony.
早上好，我訂了一間有陽臺的單人房。
A：May I have your name, sir, please?
請問先生用什么名字預(yù)訂?
B：My friend help me the book，She used the name of zhang peng
A：Just a moment , sir. Let me check the reservation for you. Yes, we have a reservation for a single room with a balcony of book by mr zhang , May I have you identity card?
請稍等先生，讓我為您查找。您好先生，已找到您的預(yù)訂是一間有陽臺的單人房，請問可以借您的身份證嗎?
B：Yes.Here you are.
當(dāng)然。
A：Thank you.Mr Zhao.Please sign here and write down your address.
謝謝，MR Zhao，請在這填一下您的住址及簽上您的簽名。
B：Yes.
好的。
A：Mr Zhao , how long would you like stay here?
Mr Zhao,請問您打算住多久?
B：Just one night.
只是一個晚上。
A：Thank you. How would you like to pay the deposit? In cash or credit card?
謝謝!請問押金是給現(xiàn)金或是刷卡呢?
B：Credit card.
信用卡。
A：May I have your credit card .And I will take 1500 for the deposit.It’s that ok?
可以借用您的卡嗎?您好先生，請問可以從您的卡上刷1500元作為住房押金嗎?
B：Yes.
A：Thank you your credit card. Sir.Please sign for the deposit.
謝謝先生的信用卡，請在卡紙上簽名確認(rèn)。
B：Yes.
好的。
A：Mr Zhao,Your room number is 1008. It is on the tenrd floor . The daily rate is 563 including one breakfast. The breakfast is in Mine cafe on 3th BLOCK. And the breakfast time is 06：00am to 10：00am, you just take the welcome card to have breakfast. This is your room key and I’ll call bell-boy take you to your room.
Mr Zhao，您的房間在10樓1008，每天的房租是RMB563元包含一位早餐，早餐的地點是在3號樓的美茵閣西餐廳，時間是早上七點到十點。明天你只需憑歡迎卡便可以用餐。這是是您的房卡，現(xiàn)在行李生會帶您到房間。
B：Thank you .
謝謝。
A：I hope you enjoy your stay with us./Enjoy your staying.
希望您住店愉快!
C/O
A：Good morning ,sir. Can I help you ?
早上好，先生，請問有什么可以為您效勞?
B：I would like to check out.
我想退房。
A：May I have your room NO. sir?
先生請問房號是?
B：RM1008
A：Please wait for moment, I will call housekeeping to check your room . By the way, anything used for the min-bar?
服務(wù)員正在為您查房，請稍等!請問先生有用過房間的酒水嗎?
B：One coke
一個可樂。
A：Thank you sir.This is your bill , total is 1000.Please check it and sign your signature.How would you like to settle your payment?
謝謝!您好先生這是您的賬單，共消費1000，請檢查無誤后簽名確認(rèn)。請問怎樣付費呢?
B：By credit card.
信用卡。
A：May I have your credit card sie?
請問可以借您的信用卡嗎?
B：Sure. Here you are .
當(dāng)然。
A：Thank you sir. Please sign your signature on card from. Do you need inoice for the bill?
謝謝!請在卡紙上簽名。請問先生需要發(fā)票嗎?
B：No, thanks.
不用，謝謝!
A：Thank you for your credit card sir. This is your bill and card receipt.
謝謝您的信用卡，這是您的賬單及卡紙。
B：Thank you.Bye!
謝謝，再見!
A：Good bye sir. And hope to see you again.
先生慢走，歡迎再次光臨!
叫醒服務(wù)
G：Good evening!This is Mr Baldwin in room 6303.
晚上好!我是RM6303的Mr Baldwin.
R：Good evening, Mr Baldwin, What can I do for you ?
晚上好，Mr Baldwin,有什么可以為您效勞?
G：I’m going to tianhe early tomorrow morning. So I would like to request an early morning call.
明天早上我要去天河，所以我需要叫醒服務(wù)。
R：Yes, Mr Baldwin, at what time would you like us to call you tomorrow morning? 好的，請問您需要幾點叫醒?
G：Well, I’m not really sure. But I have to be at the conference room of the Garden Hotel in Tianhe by 10 o’clock. You wouldn’t know how long it takes to drive to Tianhe from the hotel, would you ?
我還不太確定，明天我10點在天河的花園酒店有會議，請問您知道從您的酒店到天河需要多久嗎?
R: I would give it one hour.
大概一個小時。
G: That means that I’ll have to be on the road by 9 o’clock at the latest.
那意思是我九點就要在路上。
R: That’s right.
是的。
G: Well, in that case, l would like you to call me at 6:45 ?
那好，如果這樣，請幫我下06：45的叫醒時間。
R: OK. So we will wake you up at 6:45 tomorrow morning ,Anything else in can do for you ?
好的，明天06：45的叫醒服務(wù)，請問還有什么可以幫您的嗎?
G: No , thanks .
沒有了，謝謝。
R: Good night, Mr Baldwin have a good sleep.
晚安MR BALDWIN .
G: Good night.
門童接待
Zhang:.Welcome to our hotel.歡迎光臨
Zhao:thank you
zhang.So you have got altogether four pieces of baggage?
您一共帶了4件行李，是不是?
Zhao:yes
Zhang:Let me have a check again.讓我再看一下
Zhao:ok
Zhang:.The Reception Desk is straight ahead.接待處就在前面
After you， please.你先請
C/O 時門童
Zhang：Would you like some help
Zhao:YES
Zhang:You can live in our hotel?
Zhao:well enough,Your service is very good,I come next time
Zhang :thank you
A：Good morning, sir.Welcome toGuizhou Hotel.Can I help you?
早上好，先生，歡迎來到貴州大酒店，請問有什么可以為您效勞?
B：Good morning ! I have a reservation for a single room with a balcony.
早上好，我訂了一間有陽臺的單人房。
A：May I have your name, sir, please?
請問先生用什么名字預(yù)訂?
B：My friend help me the book，She used the name of zhang peng
A：Just a moment , sir. Let me check the reservation for you. Yes, we have a reservation for a single room with a balcony of book by mr zhang , May I have you identity card?
請稍等先生，讓我為您查找。您好先生，已找到您的預(yù)訂是一間有陽臺的單人房，請問可以借您的身份證嗎?
B：Yes.Here you are.
當(dāng)然。
A：Thank you.Mr Zhao.Please sign here and write down your address.
謝謝，MR Zhao，請在這填一下您的住址及簽上您的簽名。
B：Yes.
好的。
A：Mr Zhao , how long would you like stay here?
Mr Zhao,請問您打算住多久?
B：Just one night.
只是一個晚上。
A：Thank you. How would you like to pay the deposit? In cash or credit card?
謝謝!請問押金是給現(xiàn)金或是刷卡呢?
B：Credit card.
信用卡。
A：May I have your credit card .And I will take 1500 for the deposit.It’s that ok?
可以借用您的卡嗎?您好先生，請問可以從您的卡上刷1500元作為住房押金嗎?
B：Yes.
A：Thank you your credit card. Sir.Please sign for the deposit.
謝謝先生的信用卡，請在卡紙上簽名確認(rèn)。
B：Yes.
好的。
A：Mr Zhao,Your room number is 1008. It is on the tenrd floor . The daily rate is 563 including one breakfast. The breakfast is in Mine cafe on 3th BLOCK. And the breakfast time is 06：00am to 10：00am, you just take the welcome card to have breakfast. This is your room key and I’ll call bell-boy take you to your room.
Mr Zhao，您的房間在10樓1008，每天的房租是RMB563元包含一位早餐，早餐的地點是在3號樓的美茵閣西餐廳，時間是早上七點到十點。明天你只需憑歡迎卡便可以用餐。這是是您的房卡，現(xiàn)在行李生會帶您到房間。
B：Thank you .
謝謝。
A：I hope you enjoy your stay with us./Enjoy your staying.
希望您住店愉快!
C/O
A：Good morning ,sir. Can I help you ?
早上好，先生，請問有什么可以為您效勞?
B：I would like to check out.
我想退房。
A：May I have your room NO. sir?
先生請問房號是?
B：RM1008
A：Please wait for moment, I will call housekeeping to check your room . By the way, anything used for the min-bar?
服務(wù)員正在為您查房，請稍等!請問先生有用過房間的酒水嗎?
B：One coke
一個可樂。
A：Thank you sir.This is your bill , total is 1000.Please check it and sign your signature.How would you like to settle your payment?
謝謝!您好先生這是您的賬單，共消費1000，請檢查無誤后簽名確認(rèn)。請問怎樣付費呢?
B：By credit card.
信用卡。
A：May I have your credit card sie?
請問可以借您的信用卡嗎?
B：Sure. Here you are .
當(dāng)然。
A：Thank you sir. Please sign your signature on card from. Do you need inoice for the bill?
謝謝!請在卡紙上簽名。請問先生需要發(fā)票嗎?
B：No, thanks.
不用，謝謝!
A：Thank you for your credit card sir. This is your bill and card receipt.
謝謝您的信用卡，這是您的賬單及卡紙。
B：Thank you.Bye!
謝謝，再見!
A：Good bye sir. And hope to see you again.
先生慢走，歡迎再次光臨!
叫醒服務(wù)
G：Good evening!This is Mr Baldwin in room 6303.
晚上好!我是RM6303的Mr Baldwin.
R：Good evening, Mr Baldwin, What can I do for you ?
晚上好，Mr Baldwin,有什么可以為您效勞?
G：I’m going to tianhe early tomorrow morning. So I would like to request an early morning call.
明天早上我要去天河，所以我需要叫醒服務(wù)。
R：Yes, Mr Baldwin, at what time would you like us to call you tomorrow morning? 好的，請問您需要幾點叫醒?
G：Well, I’m not really sure. But I have to be at the conference room of the Garden Hotel in Tianhe by 10 o’clock. You wouldn’t know how long it takes to drive to Tianhe from the hotel, would you ?
我還不太確定，明天我10點在天河的花園酒店有會議，請問您知道從您的酒店到天河需要多久嗎?
R: I would give it one hour.
大概一個小時。
G: That means that I’ll have to be on the road by 9 o’clock at the latest.
那意思是我九點就要在路上。
R: That’s right.
是的。
G: Well, in that case, l would like you to call me at 6:45 ?
那好，如果這樣，請幫我下06：45的叫醒時間。
R: OK. So we will wake you up at 6:45 tomorrow morning ,Anything else in can do for you ?
好的，明天06：45的叫醒服務(wù)，請問還有什么可以幫您的嗎?
G: No , thanks .
沒有了，謝謝。
R: Good night, Mr Baldwin have a good sleep.
晚安MR BALDWIN .
G: Good night.
門童接待
Zhang:.Welcome to our hotel.歡迎光臨
Zhao:thank you
zhang.So you have got altogether four pieces of baggage?
您一共帶了4件行李，是不是?
Zhao:yes
Zhang:Let me have a check again.讓我再看一下
Zhao:ok
Zhang:.The Reception Desk is straight ahead.接待處就在前面
After you， please.你先請
C/O 時門童
Zhang：Would you like some help
Zhao:YES
Zhang:You can live in our hotel?
Zhao:well enough,Your service is very good,I come next time
Zhang :thank you