簡答題
1、 Dear Sirs,
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours sincerely,
Miguel Gomez
Office Manager
Write a reply to your customer
Thanking him for his letter
Apologising
Saying what you are going to do about his complaint
Promising better service in future.
Write 60-80 words
2、 You are unable to go to a meeting because you have to fly to London.
Write a note to your colleague:
Ask him/her to represent you at the meeting
Explaining when and where the meeting is
Telling him/her how to obtain more information.
Write 30-40words
3、 III Write a letter according to the task.
You are organising a weekend team-building activity course for your staff.
Write a letter to the raining centre, Outdoor Business, asking for information.
Ask what kind of courses they offer
Ask for a quotation for a group of 25
Find out if there are any restrictions on participants
Find out about available dates
Write 60-80 words
4、 You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
Write a memorandum to her
● saying that you need a replacement.
● explaining what happened to the old one.
● asking her to approve the request,
● Write about 30-40 words.
5、Reading- Fill in Form C in CAPITAL LETTERS with the information in A and B



6、Write a letter according to the task.
You are organising a weekend team-building activity course for your staff.
Write a letter to the raining centre, Outdor Business, asking for information.
Ask what kind of courses they offer
Ask for a quotation for a group of 25
Find out if there are any restrictions on participants
Find out about available dates
Write 60-80 words
7、Rewrite each pair of sentences as one sentence, using a relative pronoun who, which, where or whose.
I work for a man. He values eduction.
8、Complete the sentences about the ZP games console by writing the verbs in brackets in the correct form.
We __________ (sell) more in Asia and Africa if it _______(be) solar-powered.
9、Choose six of the adjectives in the box to complete the sentences comparing travel by train and plane. Use the comparative forms.

The train ticket was ____________than the plane ticket: it was almost half the price.
10、Write down these times and dates in words and practise saying each one aloud
15:30 fifteen thirty
13:40 ______________
1、 Dear Sirs,
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours sincerely,
Miguel Gomez
Office Manager
Write a reply to your customer
Thanking him for his letter
Apologising
Saying what you are going to do about his complaint
Promising better service in future.
Write 60-80 words
2、 You are unable to go to a meeting because you have to fly to London.
Write a note to your colleague:
Ask him/her to represent you at the meeting
Explaining when and where the meeting is
Telling him/her how to obtain more information.
Write 30-40words
3、 III Write a letter according to the task.
You are organising a weekend team-building activity course for your staff.
Write a letter to the raining centre, Outdoor Business, asking for information.
Ask what kind of courses they offer
Ask for a quotation for a group of 25
Find out if there are any restrictions on participants
Find out about available dates
Write 60-80 words
4、 You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
Write a memorandum to her
● saying that you need a replacement.
● explaining what happened to the old one.
● asking her to approve the request,
● Write about 30-40 words.
5、Reading- Fill in Form C in CAPITAL LETTERS with the information in A and B



6、Write a letter according to the task.
You are organising a weekend team-building activity course for your staff.
Write a letter to the raining centre, Outdor Business, asking for information.
Ask what kind of courses they offer
Ask for a quotation for a group of 25
Find out if there are any restrictions on participants
Find out about available dates
Write 60-80 words
7、Rewrite each pair of sentences as one sentence, using a relative pronoun who, which, where or whose.
I work for a man. He values eduction.
8、Complete the sentences about the ZP games console by writing the verbs in brackets in the correct form.
We __________ (sell) more in Asia and Africa if it _______(be) solar-powered.
9、Choose six of the adjectives in the box to complete the sentences comparing travel by train and plane. Use the comparative forms.

The train ticket was ____________than the plane ticket: it was almost half the price.
10、Write down these times and dates in words and practise saying each one aloud
15:30 fifteen thirty
13:40 ______________