簡答題
1、'Mini presentation'--about 5 minutes In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.
A WHAT IS IMPORTANT WHEN...?
CHOOSING WHICH AIRLINE TO FLY WITH.
• PRICE
• SAFETY RECORD
• CUSTOMER SERVICE
B WHAT IS IMPORTANT WHEN...?
WRITNGY A CONFERENCE REPORT
• TRUTH
• FIGURES
• FORM
2、Discussion--about 5 minutes In this part of the test. the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, and example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic. )
For two or three candidates
Scenario
I'm going to describe a situation.
The New Year is coming. You prepared some gifts for your best sellers. Talk together for about 2 minutes and decide together which 3 things would be the best.
Here are some ideas to help you.
Prompt material

Three days’ travel to Europe
3、 Dear Sirs,
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours sincerely,
Miguel Gomez
Office Manager
Write a reply to your customer
Thanking him for his letter
Apologising
Saying what you are going to do about his complaint
Promising better service in future.
Write 60-80 words
4、 Read this message from your secretary
Telephone Message
Mr Davis called-our quotation received, but the price is too high. He asked us to reduce by 3%. I contacted our Sales Dept. Was informed the cost of raw materials is rising. Ours is the lowest price. Also, our quality is better and more orders are coming. Impossible to reduce.
Write a letter to Mr. Davis:
Telling him you cannot reduce you price
Saying why you cannot reduce your price
Persuading him to reconsider your price
Asking for an early reply
Write 60-80 words
5、
Read the following information in A and B.
Fill in Form C in CAPITAL LETTERS


第(1)題________________________________
6、Write a letter according to the task.
You are organising a weekend team-building activity course for your staff.
Write a letter to the raining centre, Outdor Business, asking for information.
Ask what kind of courses they offer
Ask for a quotation for a group of 25
Find out if there are any restrictions on participants
Find out about available dates
Write 60-80 words
7、Rewrite each pair of sentences as one sentence, using a relative pronoun who, which, where or whose.
I work for a man. He values eduction.
8、Complete the sentences with stop/prevent, so that or to.
Poka-yoke mechanisms______________ problems happening.
9、Complete the sentences with the correct passive form of the verbs in brackets.
These days, mass-produced items____________(make) on automated production lines.
10、Complete the two emails about hotel bookings using the phrases in the box.

From: LMarino
To: bookings@Miramar.com
Subject: reservations LMarino
Dear Sir or Madam,
(0)_________ four rooms for 10th-12th May (three nights). The booking reference is 983UT.
(1)________ two more single rooms for the same dates, (2)_________ double room only for 12th May. (3)___________ the availability of these rooms? (4)________ the same as for the original booking.
Regards,
Lisa Marino
From:F_Merchant
To: T Borg
Subject: reservation 21 April
Dear Mr Borg,
(5)_______ your reservation of one double room for 21st-22nd April. The booking reference is TJ98. (6)___________ on any correspondence and on arrival at the hotel.
(7)_______________ arrive later than 6pm, please let us know. (8)_______ hotel coffee shop serves hot food until midnight.
Best wishes,
Richard Merchant
1、'Mini presentation'--about 5 minutes In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.
A WHAT IS IMPORTANT WHEN...?
CHOOSING WHICH AIRLINE TO FLY WITH.
• PRICE
• SAFETY RECORD
• CUSTOMER SERVICE
B WHAT IS IMPORTANT WHEN...?
WRITNGY A CONFERENCE REPORT
• TRUTH
• FIGURES
• FORM
2、Discussion--about 5 minutes In this part of the test. the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, and example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic. )
For two or three candidates
Scenario
I'm going to describe a situation.
The New Year is coming. You prepared some gifts for your best sellers. Talk together for about 2 minutes and decide together which 3 things would be the best.
Here are some ideas to help you.
Prompt material

Three days’ travel to Europe
3、 Dear Sirs,
On 13 May, we ordered six packs of A4 photocopy paper and one bottle of printer’s ink from you. When we received this order, we found that the bottle were broken, and that the ink from the bottle had damaged all six packs of paper.
We should be grateful if you would replace these items, or arrange to credit us with their value.
Yours sincerely,
Miguel Gomez
Office Manager
Write a reply to your customer
Thanking him for his letter
Apologising
Saying what you are going to do about his complaint
Promising better service in future.
Write 60-80 words
4、 Read this message from your secretary
Telephone Message
Mr Davis called-our quotation received, but the price is too high. He asked us to reduce by 3%. I contacted our Sales Dept. Was informed the cost of raw materials is rising. Ours is the lowest price. Also, our quality is better and more orders are coming. Impossible to reduce.
Write a letter to Mr. Davis:
Telling him you cannot reduce you price
Saying why you cannot reduce your price
Persuading him to reconsider your price
Asking for an early reply
Write 60-80 words
5、
Read the following information in A and B.
Fill in Form C in CAPITAL LETTERS


第(1)題________________________________
6、Write a letter according to the task.
You are organising a weekend team-building activity course for your staff.
Write a letter to the raining centre, Outdor Business, asking for information.
Ask what kind of courses they offer
Ask for a quotation for a group of 25
Find out if there are any restrictions on participants
Find out about available dates
Write 60-80 words
7、Rewrite each pair of sentences as one sentence, using a relative pronoun who, which, where or whose.
I work for a man. He values eduction.
8、Complete the sentences with stop/prevent, so that or to.
Poka-yoke mechanisms______________ problems happening.
9、Complete the sentences with the correct passive form of the verbs in brackets.
These days, mass-produced items____________(make) on automated production lines.
10、Complete the two emails about hotel bookings using the phrases in the box.

From: LMarino
To: bookings@Miramar.com
Subject: reservations LMarino
Dear Sir or Madam,
(0)_________ four rooms for 10th-12th May (three nights). The booking reference is 983UT.
(1)________ two more single rooms for the same dates, (2)_________ double room only for 12th May. (3)___________ the availability of these rooms? (4)________ the same as for the original booking.
Regards,
Lisa Marino
From:F_Merchant
To: T Borg
Subject: reservation 21 April
Dear Mr Borg,
(5)_______ your reservation of one double room for 21st-22nd April. The booking reference is TJ98. (6)___________ on any correspondence and on arrival at the hotel.
(7)_______________ arrive later than 6pm, please let us know. (8)_______ hotel coffee shop serves hot food until midnight.
Best wishes,
Richard Merchant