酒店英語口語句型及對話：Settling complaints

key sentences（重點句子）
    128．can you change the room for me？ it's too noisy．
    能給我換個房間嗎？這兒太吵了。
    129．my wife was woken up several times by the noise the baggage elevator made．
    我妻子被運送行李的電梯發(fā)出的嘈雜聲弄醒了幾次。
    130．she said it was too much for her．
    她說這使她難以忍受。
    131．i'm awfully sorry，sir．
    非常對不起，先生。
    132．i do apologize．
    我向您道歉。
    133．no problem，sir．
    沒問題，先生。
    134．we'll manage it，but we don't have any spare room today．
    我們會盡力辦到，但是今天我們沒有空余房間。