積極的語氣
下面左邊的三個句子采用提“中性”的語氣，而右邊相應(yīng)的句子語氣則顯得積極。這種積極的語氣可以使一個句子聽上去更有誠意。
中性 積極
I am in receipt of your order for 250 pairs of Niky ‘Conga’ sports shoes. . Thank you for your recent order for 250 pairs of Niky ‘Conga’ sports shoes.
You failed to send your order to us before the new prices were introduced. . Unfortunately, we did not receive your order before the new prices were introduced.
We cannot devote much time to your visit as the March Sales figures are being compiled and we are very busy. . We shall devote as much time to your visit as our hectic schedule will permit.