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精品范文1
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1) make a complaint and
2) demand a prompt solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter, use “Li Ming”instead.
Do not need to write the address.
Dear Sir or Madam,
I am writing this letter to express my complaint against the flaws of the electronic dictionary I bought from your shop last week.
The reason for my dissatisfaction is that there are two problems of the electronic dictionary. Firstly, when I received it, I founded that its screen had been scratched. Secondly, some of the keys on the keyboard do not work properly. Under these circumstances, I feel that you have not kept your promise posted on the home page of your online store.
I strongly request that the effective measures should be taken to solve my problem. I appreciate it very much if you can either exchange a new one for me or refund me my money in full. Thank you for your consideration and I am looking forward to hearing from at your earliest convenience.
Yours sincerely,
Li Ming
閃光詞匯：
flaw n.缺點(diǎn)；瑕疵；缺陷
scratch v.抓，劃
refund v.退款，償還
萬(wàn)能句型：
1. I am writing this letter to express my complaint against...
我寫這封信來(lái)申訴...
2. I strongly request that the effective measures should be taken to...
我強(qiáng)烈要求...采取有效的措施來(lái)解決問(wèn)題...
參考譯文：
親愛的先生或女士：
我寫此信來(lái)申訴上周從貴店購(gòu)買的電子詞典有瑕疵。
不滿的原因主要是由于電子詞典的兩個(gè)問(wèn)題導(dǎo)致的。首先，當(dāng)我收到它時(shí)發(fā)現(xiàn)屏幕已經(jīng)被劃壞了。第二，鍵盤的一些鍵失靈了。在這種情況下，我覺得你們未能保持在店鋪主頁(yè)的承諾。
我強(qiáng)烈要求貴店采取措施解決我的問(wèn)題。如果能夠幫我換一臺(tái)或全額退款，我將非常感謝。感謝您能考慮我的提議，并期待您在方便的時(shí)候給予答復(fù)。
您真誠(chéng)的，
李明
精品范文2
Write a letter of about 100 words based on the following situation:
You ordered a hair dryer online at the cost of $22, but only received an empty package box. Something must be wrong. Now write a letter to complain about it and ask for a refund or another delivery.
Do not sign your own name at the end of the letter. Use”Li Ming” instead.
Do not write the address.
Dear Sirs,
I ordered a hair dryer at your online shop at the cost of $22. But today I was astonished to find that I only received an empty package box. You can imagine how I feel. I have done on-line shopping for 3 years, but this case never happened before.
The order number is 651. Enclosed is the photo of the empty box with the signature of the courier on it as proof.
Please check it. Something must be wrong. Now I want a refund, or you may consider delivering the goods to me again.
Sincerely yours,
Li Ming
閃光詞匯：
hair dryer 電吹風(fēng)
imagine vt.想象
signature n.簽名
proof n.證明
astonish vt.使驚訝
enclose vt.附入
courier n.急件遞送人
deliver vt. 投遞
萬(wàn)能句型：
1. Enclosed is...as proof.(提供投訴的證據(jù))
隨附...以作證明。
2. Now I want..., or you may...(提出解決問(wèn)題的辦法)
現(xiàn)在我要求...，或者您可以...
參考譯文：
您好：
我在您的網(wǎng)店以22美元的價(jià)格訂購(gòu)了一部電吹風(fēng)。但今天我很驚訝地發(fā)現(xiàn)我只收到了一個(gè)空的包裝盒。您可以想象我的感受！我進(jìn)行網(wǎng)購(gòu)有三年了，但是這類情況以前從未發(fā)生過(guò)。
訂單號(hào)是651.隨附空盒子的照片，快遞員在上面簽了名，以作證明。
請(qǐng)查實(shí)。肯定是什么地方出錯(cuò)了?，F(xiàn)在我要求退款，或者您可以考慮再次給我發(fā)貨。
謹(jǐn)上，
李明
精品范文1
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1) make a complaint and
2) demand a prompt solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter, use “Li Ming”instead.
Do not need to write the address.
Dear Sir or Madam,
I am writing this letter to express my complaint against the flaws of the electronic dictionary I bought from your shop last week.
The reason for my dissatisfaction is that there are two problems of the electronic dictionary. Firstly, when I received it, I founded that its screen had been scratched. Secondly, some of the keys on the keyboard do not work properly. Under these circumstances, I feel that you have not kept your promise posted on the home page of your online store.
I strongly request that the effective measures should be taken to solve my problem. I appreciate it very much if you can either exchange a new one for me or refund me my money in full. Thank you for your consideration and I am looking forward to hearing from at your earliest convenience.
Yours sincerely,
Li Ming
閃光詞匯：
flaw n.缺點(diǎn)；瑕疵；缺陷
scratch v.抓，劃
refund v.退款，償還
萬(wàn)能句型：
1. I am writing this letter to express my complaint against...
我寫這封信來(lái)申訴...
2. I strongly request that the effective measures should be taken to...
我強(qiáng)烈要求...采取有效的措施來(lái)解決問(wèn)題...
參考譯文：
親愛的先生或女士：
我寫此信來(lái)申訴上周從貴店購(gòu)買的電子詞典有瑕疵。
不滿的原因主要是由于電子詞典的兩個(gè)問(wèn)題導(dǎo)致的。首先，當(dāng)我收到它時(shí)發(fā)現(xiàn)屏幕已經(jīng)被劃壞了。第二，鍵盤的一些鍵失靈了。在這種情況下，我覺得你們未能保持在店鋪主頁(yè)的承諾。
我強(qiáng)烈要求貴店采取措施解決我的問(wèn)題。如果能夠幫我換一臺(tái)或全額退款，我將非常感謝。感謝您能考慮我的提議，并期待您在方便的時(shí)候給予答復(fù)。
您真誠(chéng)的，
李明
精品范文2
Write a letter of about 100 words based on the following situation:
You ordered a hair dryer online at the cost of $22, but only received an empty package box. Something must be wrong. Now write a letter to complain about it and ask for a refund or another delivery.
Do not sign your own name at the end of the letter. Use”Li Ming” instead.
Do not write the address.
Dear Sirs,
I ordered a hair dryer at your online shop at the cost of $22. But today I was astonished to find that I only received an empty package box. You can imagine how I feel. I have done on-line shopping for 3 years, but this case never happened before.
The order number is 651. Enclosed is the photo of the empty box with the signature of the courier on it as proof.
Please check it. Something must be wrong. Now I want a refund, or you may consider delivering the goods to me again.
Sincerely yours,
Li Ming
閃光詞匯：
hair dryer 電吹風(fēng)
imagine vt.想象
signature n.簽名
proof n.證明
astonish vt.使驚訝
enclose vt.附入
courier n.急件遞送人
deliver vt. 投遞
萬(wàn)能句型：
1. Enclosed is...as proof.(提供投訴的證據(jù))
隨附...以作證明。
2. Now I want..., or you may...(提出解決問(wèn)題的辦法)
現(xiàn)在我要求...，或者您可以...
參考譯文：
您好：
我在您的網(wǎng)店以22美元的價(jià)格訂購(gòu)了一部電吹風(fēng)。但今天我很驚訝地發(fā)現(xiàn)我只收到了一個(gè)空的包裝盒。您可以想象我的感受！我進(jìn)行網(wǎng)購(gòu)有三年了，但是這類情況以前從未發(fā)生過(guò)。
訂單號(hào)是651.隨附空盒子的照片，快遞員在上面簽了名，以作證明。
請(qǐng)查實(shí)。肯定是什么地方出錯(cuò)了?，F(xiàn)在我要求退款，或者您可以考慮再次給我發(fā)貨。
謹(jǐn)上，
李明