對(duì)于接待外賓的酒店而言，酒店服務(wù)者的英語(yǔ)是非常重要，直接影響酒店的服務(wù)質(zhì)量，從而影響酒店的業(yè)績(jī)。學(xué)好酒店英語(yǔ)可以提高服務(wù)層次，擴(kuò)大社交圈，增加市場(chǎng)名譽(yù)。整理了十篇住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話，歡迎閱讀！
1.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇一
C:Good morning, this is the Front Desk.May i help you,sir?
早上好，這是前臺(tái)。需要我?guī)兔?先生?
G:yes,i'dlike to reserve a room.
是的，我想要訂個(gè)房間。
C:Thank you,Sir.For which date?
謝謝，先生。訂哪一點(diǎn)的?
G:From November 9th.
11月9日起。
C:For how many nights?
住幾晚?
G:For two nights.
兩晚。
C:How many guests will there be in your party?
有多少人和你一起?
G:Just my wife and.
僅僅和我的妻子。
C:Which kind of room would you prefer,a double or a twin?
你想訂哪種類型的房間，一張雙人床還是兩張單人床的?
G:A twin，please.
兩張單人的吧。
C:Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?
能稍等下嗎?我將幫你查一下這幾天我們的客房供應(yīng)情況，讓你久等了，我們這有一間1000元和1500的，你喜歡哪一種?
G:We'll take the one at RMB15OO Yuan.
我們要1500的那間吧
2.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇二
Can you book me a double room for February 22?
您能給我訂個(gè)2月22日的雙人房間嗎?
Well,we won't be able to guarantee you a room for February 22,but we can book you on February 23.Is that OK?
我們不能保證2月22日能給您訂到房間，但是能訂到2月23日的，那樣可以嗎?
I guess so.
好,可以吧。
3.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇三
Good evening,sir. can I help you ?
晚上好，先生。我能效勞嗎?
I have a room registered in your hotel. My name is Charles Hill.
我在您們的旅館訂個(gè)一個(gè)房間，我叫查爾斯希爾。
Just a minute,please.
請(qǐng)稍等。
Yes,a single room for March 28.
對(duì)，3月28日，一個(gè)單人房間。
That's right.
正是。
4.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇四
Excuse me. I'd like to check out, please.
對(duì)不起，我要退房，謝謝。
Of course, sir. Did you have anything from the minibar?
好的，先生，您有使用冰箱內(nèi)的東西嗎?
No.
沒(méi)有。
Ok, the total would be $367 and 65 cents.How would you pay?
好的，房賬一共是367.65美元，您要怎么付?
By American express, if that's ok.
美國(guó)運(yùn)通卡，如果可以的話。
Of course, sir. Will you need taxi?
當(dāng)然，先生，您待會(huì)需要計(jì)程車嗎?
That's ok. I'm expecting a lift from my friend.
沒(méi)關(guān)系。我有朋友會(huì)來(lái)接我。
5.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇五
guest: hello, i’d like to check in please. 你好，我想入住貴酒店。
hotel staff: certainly. can i have the name please? 當(dāng)然可以，能把姓名給我嗎?
guest: mr harold smith.
hotel staff: ok, are you checking out tomorrow?好的，您是明天退房嗎?
guest: yes, i am. that’s right. 是的沒(méi)錯(cuò)，是明天退房。
hotel staff: will you need a wake up call, sir? 先生您需要喚醒服務(wù)嗎?
guest: yes please. at 6.30am. 是的，請(qǐng)?jiān)谠缟?.30喚醒我。
hotel staff: ok then, your room is 502 on the fifth floor. breakfast is served between 6.30am and 9am. enjoy your stay.好的。您的房間號(hào)碼是五層的502房間。早餐是早晨6.30到9點(diǎn)。祝您入住愉快。
guest: thank you.謝謝你。
6.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇六
Certainly,sir.Could you give me your name,please?
好的，先生，請(qǐng)你告訴我你們的姓名嗎?
Yes,it's John Davis,D-a-v-i-s.
是的，約翰戴維斯，D-a-v-i-s.
Mr.Davis.May I have your phone number,please?
戴維斯先生，你能告訴我你的電話號(hào)碼嗎?
Yes,the number is 01-5639-1875.
電話是01-5639-1875
What time do you expect to arrive,sir?
什么時(shí)候到呢，先生?
Oh,around 8.00 a.m. ,i suppose.
大概上午8點(diǎn)吧
I'd like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we're looking forward to serving you.
我想確定下您的預(yù)定信息，先生。你和你的夫人一間價(jià)格為1500元的雙人房。從11月9日到11月11日住兩個(gè)晚上，我叫史蒂夫，期待你們的光臨!
7.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇七
guest: good evening, i have a reservation under the name of tomlinson.晚上好，我有預(yù)定，名字是tomlinson. hotel
staff: ok i’ve found it. checking out on the 27th? 好，我找到了。是27日退房嗎?
guest: that’s right. 沒(méi)錯(cuò)。
hotel staff: can i take a credit card for the deposit? 我能用您的信用卡劃賬押金嗎?
guest: yes, sure. also, i’d like a non-smoking room please. 當(dāng)然可以。另外，請(qǐng)給我一間無(wú)煙房間。
hotel staff: certainly madam. here’s your key. your room is on the 7th floor and on the left. room 781. check out is at 12 noon. 當(dāng)然可以，女士。這是您的房間鑰匙。您的房間在7層左側(cè)，房間號(hào)碼781。退房需要在中午12點(diǎn)之前。
8.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇八
Just a moment，please. I’ll check our room available for the next three days.
請(qǐng)稍等，我查一下后三天的各房可出租情況。
Thank you for waiting，sir. I’m afraid our hotel is fully booked for the next week.
讓您久等了，先生，謝謝。恐怕下周我們飯店的客房都訂滿了。
But we may have cancellations，could you check with us at 8:00pm this evening.
但我們可能取消預(yù)訂的客房，您今晚8點(diǎn)再與我們核對(duì)一下好嗎?
I’m sorry，but we are expecting several tour groups to arrive today，we are booked solid.
對(duì)不起，今天我們將有幾個(gè)旅行團(tuán)隊(duì)到達(dá)，我們的房間已全部訂滿。
1Shall I contact another hotel for you?
讓我?guī)湍?lián)系另一家飯店，好嗎?
If we weren’t so heavily booked，we could let you stay in the room free of charge.
假如我們的客房沒(méi)有訂滿的話，我們可以讓您免費(fèi)住半天。
If you really want to keep your room this afternoon，we’ll have to charge you 50% of the price.
如果您真想保留房間到今天下午，我們得加收您半天房費(fèi)。
Never mind，then. You can keep your luggage at the Bell Service until 5:00pm free of charge.
不要緊，您可以免費(fèi)將您的行李寄存在行禮部到下午5點(diǎn)。
9.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇九
I’m afraid that air conditioner in your room needs repairing. We would like to request you to change your room.
恐怕您房間的空調(diào)需要維修，我們想請(qǐng)您換一下房間。
What time is the most convenient for you to change your room，sir?… sorry for the inconvenience.
對(duì)您來(lái)說(shuō)什么換房最方便，先生?…… 給您帶來(lái)不便真抱歉。
We could move your luggage to the new room while you are out，but could you take any valuables with you?
在您外出期間，我們可以幫您把行李搬至新房間內(nèi)，不過(guò)您要事先把貴重物品帶走。
You may pick up your new room key 502# from the Reception Counter when you return.
您回來(lái)時(shí)可以在接待臺(tái)領(lǐng)您新房間502號(hào)的鑰匙。
Could you leave your former room key at the Front Desk when you go out，please?
您外出時(shí)請(qǐng)把您原房間鑰匙放在總臺(tái)好嗎?
Thank you very much indeed，sir. We are very sorry for the inconvenience. Hope you have a nice day.
真的非常謝謝您，先生。給您帶來(lái)不便真抱歉，希望您愉快。
10.住酒店時(shí)的英語(yǔ)口語(yǔ)情景對(duì)話 篇十
Would you please complete this registration form?
請(qǐng)您填寫一下這張登記表，好嗎?
Could you please put your nationality there，sir?
先生，請(qǐng)將您的國(guó)籍寫在這。
May I ask you to put your name in block capitals?
請(qǐng)用大寫字母寫您的名字好嗎?
What’s your occupation，please?
請(qǐng)問(wèn)您的職業(yè)?
What’s your address in your native country，please?
請(qǐng)問(wèn)您在本國(guó)的地址?
Could you sign your name，please?
請(qǐng)您簽一下名，好嗎?
I’ll need your signature.
我需要您的簽名。
Sign here，please.
請(qǐng)?jiān)谶@簽。
Would you put your signature here，please?
請(qǐng)您在這簽一下名，好嗎?
May I see your passport，please?
我可以看看您的護(hù)照嗎?
Have you got any identification?
您有什么可以證明您身份的嗎?