商務(wù)公關(guān):產(chǎn)品信息

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公司與客戶對話時通過一問一答的方式,客戶對于產(chǎn)品的規(guī)格、使用壽命、售后服務(wù)、折扣等等有了較詳細的了解、為日后訂貨打好了基礎(chǔ)。
    A: Ah, yes, this is the model I was interested in.
    啊,是的,這就是我感興趣的那種樣式。
    B: I should be very happy to give you any further information you need on it.
    我很樂意提供您所需要的關(guān)于它的進一步的信息。
    A: Yes, what are the specifications?
    好的,都有哪些規(guī)格呢?
    B: If I may refer you to page eight of the brochure, you'll find all the specifications there.
    如果您看一下手冊的第8頁,就會在那兒找到所有的規(guī)格。
    A: Ah, yes. Now what about service life?
    哦,好的。關(guān)于使用壽命呢?
    B: Our tests indicate that this model has a service life of at least 50, 000 hours.
    我們的實驗表明這種樣式至少可以使用五萬小時。
    A: Is that an average figure for this type of equipment?
    這是這種設(shè)備的平均數(shù)據(jù)嗎?
    B: Oh, no, far from it. That's about 5,000 hours longer than any other made in its price range.
    不是的,要高出許多。這種比在同樣價格范圍內(nèi)的任何其他樣式都要高出5000小時左右。
    A: That's impressive. Now what happens if something goes wrong when we're using it?
    非常不錯。不過如果這種設(shè)備在我們使用的時候發(fā)生故障,該怎么辦呢?
    B: If that were to happen, just contact our nearest agent and they'll send someone round immediately.
    一旦發(fā)生那樣的情況,同我們最近的辦事處聯(lián)系,他們會馬上派人過去的。
    A: I see. Do you offer discounts for regular purchases?
    我明白了。長期購買,你們提供折扣嗎?
    B: Yes, we do indeed. Our usual figure is around 5%, but that depends on the size of the order.
    是的,我們確實這樣做。通常的數(shù)目是5%左右,但那還要根據(jù)訂貨的多少來定。
    A: Yes, of course. Well, thank you very much, Mr. Black.
    那當(dāng)然了。好了,非常感謝,布萊克先生。
    B: Not at all, I hope we shall be hearing from you very shortly.
    不客氣。希望盡快聽到您的消息